Virtual Refugee Adviser Manual

Thursday, 27 March 2008 13:32

Whilst online resources are all well and good, you are not always by an internet connected computer, or do not have access to all those bookmarked favourites that you use.

As a solution we list below the index for online resources NRC advisers have in their paper manual. This manual covers generalist advice for refugee and asylum seeker, and does not include sources in respect of advising on an asylum law. We also presume that advisers have access to standard texts such as the CPAG Welfare Benefits and Tax Credits handbook etc., and to application forms and guides for the principal types of advice they give.

We acknowledge the particular usefulness of the Refugee Council Support packs. Links are mostly external and we do not accept responsibility for the accuracy of external content. If you are an adviser and would like to suggest an addition to this virtual manual, please contact us.

 

Contents

 

Page

A - The NRC

 

Staff Contact List

Advice Service Times: Sheffield

Advice Service Times: South Yorkshire

N/A

A01-02

A03-04

B - Asylum Procedure

 

Asylum Process – Refugee Council

Asylum Process for Unaccompanied Children – Refugee Council

Challenging legal aid refusals - NRC

UKBA Contact Centre Numbers

UKBA Asylum Team Contact Numbers - annex to s4 application form

B01-08

B09-12

B13-14

B15-17

B18-21

C - Asylum Support

 

Asylum Support - Refugee Council

Asylum Team 6 Leeds (Support) Telephone No.s

ARC card rejection Codes

Asylum Support for Unaccompanied Children - Refugee Council

Accommodation standards in all asylum support properties (S4 and S95) - UKA

Withdrawn - SCC National Assistance Act guidance – SCC/Sheffield Care Trust

Guidelines for appealing to Asylum Support Tribunal - Asylum Support Appeals Project

Section 4 Q&A – UKBA

C01-14

C15

C16

C17-19

C20-23
 

C24

C25-29

C30-37

D - Asylum Decisions and Post Decision Entitlements

 

Asylum Decision - Refugee Council

Integration Loans guidance notes – BIA

D01-10

D1

E - Benefits

 

Benefits rates - Rightsnet

E1

F - Education and Employment

 

Education to 18 – Refugee Council

Adult Education and Employment – Refugee Council

Short Guide for Advisers on Access to ESOL – Refugee Council

ESOL & FE Funding Changes – Refugee Council Briefing

Free English Language Provision for Adult Asylum Seekers and Refugee in Sheffield – RNAP

ESOL Eligibility Flow Chart

F01-03

F04-06

F07

F08-11

F12-F15


F16

G - Health

Please note these documents pre-date the recent court  decision in A v West Middlesex Hospital Trust and should not be relied upon to advise failed asylum seekers on their health entitlements.

 

Health – Refugee Council

Health entitlements table - DoH

G01-04

G05-07

H - Voluntary Return

 

VARP FAQ’s

AVRIM FAQ’s

H01

H02

I - Other

 

Language identification chart -Refugee Council

Languages background of major refugee groups - Refugee Council

Access to finance – Refugee Council – rules on opening bank accounts etc.

I01

I02-07

I08-11

J - Contact Numbers

 

Regional Contacts – Refugee Council

ACSIS – ex-diectory contact numbers for Sheffield Advice Centres

Benefit Contact Details (Sheffield)

Immigration Advisory Service local office contact details

Nationality Checking Services

Asylum and Refugee Support Services in Sheffield

 

J01-J06

J7 -N/A

J08-09

J10

J11

J12