What is the NRC Advice Service?

What is the NRC Advice Service?

The Northern Refugee Centre now provides an advice service across Yorkshire and Humber, following mergers with the following organisations in 2013:

  • Bradford Action for Refugees (BAfR)
  • Asylum Seekers and Refugees in Kingston upon Hull (ARKH)
  • Refugees and Asylum Seekers Advocacy in Wakefield (RASA)

The NRC Advice Service provides information to refugees and asylum seekers which is:

  • Independent
  • Impartial
  • Confidential
  • Free
  • Regulated by the Office of the Immigration Services Commissioner (OISC Number: N200100496)

We give advice on wide range of issues affecting refugees and asylum seekers, including:

  • Housing ,welfare and benefits when you get a positive decision
  • Immigration queries, e.g. Travel Documents, Citizenship and Nationality
  • Choices-Assisted Voluntary Returns Project (in partnership with Refugee Action) Information on Choices - Assisted Voluntary Return
  • How to access Asylum Advice UK and Asylum Support Application UK services

We do not do asylum casework or asylum appeals.


How can I get advice?

Drop-ins

One way to get in contact with the advice service is to visit one of our drop-in sessions. For the details and timings of these go to our Service Times page. We do not give appointments for the drop-ins, just turn up on the day. They are often busy and you may need to queue.


Telephone

Sheffield and South Yorkshire: We do not have the capacity to run a full-time telephone advice service, nor to provide language support for that service, however our advisers will answer advice-based telephone queries when available. The advice line number is 0114 272 9332.

Bradford, Huddersfield, Hull and Wakefield: We do not have the capacity to run a full-time telephone advice service, nor to provide language support for that service. However, if you have a query about their service you can use the following contact numbers:

Bradford Action for Refugees (BAfR): 01274 762100

Pathways to Integration in Huddersfield: 01484 313032

Asylum Seekers and Refugees in Kingston upon Hull (ARKH): 01482 214 178

Refugees and Asylum Seekers Advocacy in Wakefield (RASA): 01924 368855


Home Visits

In exceptional circumstances, for those who are unable to get into an appointment or drop-in due to illness or disability, we can arrange an appointment at your home. Please ring us to discuss these arrangements.


Partnerships with other agencies

The NRC works in partnership with other agencies, so if we are unable to answer any particular enquiry we will help you find another agency that can help.


Asylum Help

Asylum Help provide two different services for asylum seekers in the UK: Asylum Advice UK and Asylum Support Application UK.


Asylum Advice UK
is a telephone and online advice service providing confidential and impartial advice and guidance to adult asylum seekers and their dependants about the asylum process in the UK. They can advise on issues such as: how to claim asylum, financial support, finding legal representation, the asylum process, accessing health care, and accommodation support. Advice is currently provided in the following languages: English, Albanian, Amharic, Arabic, Bengali, Chinese Mandarin, Farsi, French, Punjabi, Pushto, Somali, Tamil, Tigrinya, Urdu and Vietnamese.

The English Language telephone number is 0808 8000 630.


Asylum Support Application UK
provides telephone and online assistance in the completion of your application for asylum support and your application to notify the Home Office of any change of circumstances.

The English Language telephone number is 0808 8000 631.

Please check the Asylum Advice UK website for further information and for own-language phone numbers to call:

http://asylumhelpuk.org/our-services/